Daughter Leia Scofield visits her mother Joy Scofield at the Villages of Lake Highlands through the window.

Last week, Leia Scofield visited her mother, Joy, at The Villages of Lake Highlands. Despite a no visitors policy during the coronavirus breakout, Leia was able to see her mother through the window and chat on the phone.

Leia also plans to decorate the tree outside of her mother’s room.

During these times, it can be hard to feel connected to loved ones in facility homes. The Villages of Lake Highlands has created a hotline to set up video chats between family members and seniors.

Adam Koll, assisted living director of The Villages of Lake Highlands, says the living facility has also been utilizing the usage of iPads for FaceTime and Google Duo for those without iPhones.

“We bought a really nice iPad that’s bigger so they can see their loved one while they’re talking,” Koll says.

Marion White uses the Village of Lake Highland’s newly bought iPad to video chat with family members.

All group activities have been discontinued due to policy for the coronavirus which is why it’s important for communication with family members.

Besides visiting through a window and video chatting, Koll also says they have received a lot of flower deliveries from family members. These are just a few simple ways of staying connected with loved ones in assisted living facilities.


  • FaceTime, Google Duo, Skype
  • Visiting from outside a window while speaking on the phone
  • Send flowers from a local flower shop